Harmony Villas One Inc: Visitation Policy & Procedure

Harmony Villas One Inc: Visitation Policy & Procedure

Click to view our Visitation Policy and Procedure PDF Document.

Policy:
It is the policy of this facility to support and facilitate the resident’s right to receive visitors of their choosing, at the time of their choosing, subject to the resident’s right to deny visitation when applicable, and in a manner that does not impose on the rights of other residents. Visitation will be person-centered, consider the residents’ physical, mental, and psychosocial well-being, and support their quality of life.

Visitation Hours:
Monday thru Sunday from 8AM-9PM.

Exceptions and accommodations may be made by this facility upon request to ensure each resident has the opportunity for visitation.

We do ask that all visitors please sign-in using the provided log. We also ask that if visitors take a resident out of the building that they please sign the resident out and let a staff member know that the resident is leaving the premises and for an estimated timeframe the resident will be out, if possible.

Individual responsible for ensuring staff adherence to visitation policies and procedures: Administrator or designee.

Definition:
“Reasonable clinical and safety restrictions” include a facility’s policies, procedures or practices that protect the health and security of all residents and staff.

Policy Explanation and Compliance Guidelines:
1. The facility will provide immediate access to any resident by:

      • Any representative of the Secretary;
      • Any representative of the State;
      • Any representative of the Office of the State Long Term Care Ombudsman;
      • The resident’s individual physician;
      • Any representative of the agency responsible for the protection and advocacy system for the developmentally disabled individuals;
      • Any representative of the agency responsible for the protection and advocacy system for individuals with mental disorder;
      • The resident representative.

2. The facility will provide immediate access to a resident by immediate family and other relatives of the resident, subject to the resident’s right to deny or withdraw consent at the time. Resident’s family members are not subject to visiting hour limitations or other restrictions not imposed by the resident, with the exception of reasonable clinical and safety restrictions, placed by the facility based on recommendations of CMS, CDC, or the local health department.

3. If familial visits infringe upon the rights of other residents (e.g. family visits late at night when the resident’s roommate is already asleep), staff will find a location other than the resident’s room for visits.

4. The facility will provide immediate access to a resident by others who are visiting with the consent of the resident, subject to reasonable clinical and safety restrictions and the resident’s right to deny or withdraw consent at any time.

5. The facility will provide reasonable access to a resident by any entity or individual that provides health, social, legal, or other services to the resident, subject to the resident’s right to deny or withdraw consent at any time. Facility staff will provide space and privacy for these visits.

6. The facility will inform each resident and/or resident representative of his or her visitation rights and related facility policies and procedures, including any clinical or safety restriction or limitation of such rights, in a manner he or she understands.

7. The facility will inform each resident of the right, subject to his or her consent, to receive the visitors whom he or she designates as well as deny visitation, including but not limited to:

      • A spouse, including a same-sex spouse
      • A domestic partner, including a same-sex domestic partner
      • Another family member
      • Adoptive/foster family members
      • A friend

8. The facility will not restrict, limit, or otherwise deny visitation privileges based on race, color, national origin, religion, sex, gender identity, sexual orientation, or disability.

9. Residents have the right to define their family. During the admissions process, facility staff will discuss this issue with the resident.  If the resident is unable to express or communicate whom they identify as family, facility staff will discuss this with the resident’s representative.

10. The Office of the State Long-Term Care Ombudsman will be given access to examine a resident’s medical, social, and administrative records in accordance with State law.

11. The facility will ensure all visitors enjoy full and equal visitation privileges consistent with resident preferences.

12. Reasonable clinical and safety restrictions that protect the health and security of all residents and staff, which may include, but are not limited to:

      • Visitors may be asked to screen prior to entering the facility.
      • Visitors with signs and symptoms of a transmissible infection (e.g., a visitor is febrile and exhibiting signs and symptoms of an influenza-like illness) will be asked to defer visitation until they are no longer potentially infectious (e.g., 24 hours after resolution outbreak of fever without antipyretic medication), or according to CMS or CDC guidelines, and/or local health department recommendations.
      • If a resident is positive of a transmissible infection, visitors will be encouraged not to visit however, it is the right of the resident and their loved ones to visit if they choose to do so. In this case, the facility will provide the visitor with necessary personal protective equipment and will be guided by staff on how to properly don and doff.
      • There will be no limitation placed on the duration of visits or number of visitors allowed for facility residents.
      • Visitors will not be asked any information regarding vaccination or immunization status.
      • Consensual physical contact between a resident and visitor is permitted so long as it does not infringe on the rights and/or safety of other residents.
      • Denying access or providing limited and supervised access to a visitor if that individual has been found to be abusing, exploiting, or coercing a resident until an investigation into the allegation has been completed or has been found to be abusing, exploiting, or coercing a resident.
      • Denying access to a visitor who has been found to have been committing criminal acts such as theft.
      • Denying access to visitors who are inebriated and disruptive.
      • Denying access or providing supervised visitation to individuals who have a history of bringing illegal substances into the facility which places residents’ health and safety at risk.
        • If the facility determines illegal substances have been brought into the facility by a visitor, the facility will not act as an arm of law enforcement. Rather, in accordance with state laws, these cases will be referred to local law enforcement.
        • Facility staff will not conduct searches of a resident or their personal belongings, unless the resident or resident representative agrees to a voluntary search and understands the reason for the search.